Privacy Policy
Technoforte Inc provides enterprise Managed IT Services, Digital Transformation Services and IT Outsourcing & Consultancy. This Privacy Policy explains how we collect, use, store and protect your information when you interact with our website, products and services.
Information We Collect
We collect data necessary to deliver and improve our services across all solutions.
- Personal Data: Names, email addresses, phone numbers, job titles, login credentials and other contact details.
- Business and Service Data: Company information, system configurations, transactional data, workflow data and other information processed through our platforms.
- Usage Data: System activity, feature usage, access logs, session data and performance metrics.
- Technical Data: IP address, browser type, device information, operating system and diagnostic logs.
- Customer Data: Data that you or your organization upload or manage within our platforms. This data remains under your ownership and control.
How We Use Your Information
We use your data to operate and improve our services.
- Deliver and maintain our Managed IT Services, Digital Transformation Services and IT Outsourcing & Consultancy
- Manage user accounts, roles and permissions
- Improve performance, usability and reliability
- Provide technical support and resolve issues
- Send service-related updates and important notifications
- Ensure system security and prevent misuse
- Meet legal, regulatory and compliance obligations
Legal Basis for Processing
We process your data based on:
- Contractual obligations to provide services
- Your consent where required
- Legal obligations
- Legitimate business needs such as security and performance improvement
Data Sharing
We do not sell your data.
We may share data with:
- Trusted service providers supporting infrastructure and operations
- Authorities when required by law
- Entities involved in business restructuring such as mergers or acquisitions
Data Security
We apply industry-standard security measures aligned with ISO practices.
This includes:
- Access control and authentication layers
- Data encryption where applicable
- Continuous monitoring and logging
- Secure hosting environments
While no system can guarantee absolute security, we take consistent steps to reduce risk.
Data Retention
We keep your data only for as long as needed to provide our services, meet business needs or comply with legal requirements. After that, your data is securely deleted or anonymized.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access and review your data
- Request corrections
- Request deletion
- Restrict or object to processing
- Withdraw consent where applicable
You can exercise these rights by contacting us.
Cookies and Tracking
We use cookies and similar technologies to ensure proper functioning and improve user experience.
This includes:
- Session management
- Usage analytics
- System optimization
You can manage or disable cookies through your browser settings.
Third-Party Links
Our website or platforms may include links to third-party services. Their privacy practices are separate from ours and we are not responsible for their policies.
Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact Us
For any privacy-related questions or requests:
Technoforte Inc
Email: marcelo.hiratsuka@technoforteinc.com
